Last Updated: 10 October 2026
PRIVACY POLICY
1. Introduction
Apex One Berhad (“Apex One”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit our website at www.apexoneb.com, submit an enquiry or communicate with us through our corporate website.
This Privacy Policy applies to our corporate website and related communications. Separate privacy notices, agreements or terms may apply to particular products, digital platforms, applications or services provided by Apex One or other entities.
We handle personal information in accordance with applicable data protection laws and take reasonable steps to ensure that information is processed for appropriate and disclosed purposes.
2. Personal Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
2.1 Personal and Business Contact Information
This may include your name, business email address, telephone number, company name, job title, country and other contact details that you voluntarily provide.
2.2 Enquiries and Communications
This may include information contained in contact forms, business enquiries, requests for proposals, feedback, meeting requests and other correspondence you send to us.
2.3 Technical and Website Usage Information
When you visit our website, certain technical information may be collected, including your IP address, browser type, device information, operating system, referring website, pages visited, access times and related browsing activity.
2.4 Recruitment Information
Where our website provides recruitment or career application features, we may collect information such as your CV, employment history, qualifications, professional experience and other information you submit as part of your application.
2.5 Other Information You Provide
We may collect other information that you choose to provide when communicating or conducting business with us, where it is relevant to the purpose of the interaction.
Please avoid submitting sensitive personal information or confidential information through general website forms unless it is necessary and we have requested it.
3. How We Collect Personal Information
We may collect personal information through the following means:
Directly from you: When you complete a website form, submit an enquiry, request information, apply for a position or communicate with us.
Automatically: Through website server logs, cookies and similar technologies, where enabled.
From business-related sources: From our business partners, representatives or other sources where appropriate and permitted by applicable law.
We aim to collect personal information that is reasonably relevant to the purpose for which it is required.
Where information is requested for a particular purpose, we will explain the relevant purpose where appropriate. If you choose not to provide certain information, we may be unable to respond to your enquiry or provide the requested assistance.
4. How We Use Personal Information
We may use personal information for the following purposes:
To respond to enquiries, requests and feedback.
To provide information about our business, technologies, solutions and services.
To communicate with customers, prospective customers, suppliers, business partners and other professional contacts.
To establish, maintain and manage business relationships.
To operate, maintain, monitor and improve our website and its functionality.
To understand website usage and improve the relevance and quality of our online content.
To maintain website security and protect against spam, fraud, misuse and unauthorized access.
To evaluate and process recruitment applications where applicable.
To send relevant business updates, announcements or marketing communications where permitted by applicable law.
To comply with applicable laws, regulatory requirements and lawful requests.
To establish, exercise or defend legal rights and claims where necessary.
We will not use personal information for materially different purposes without an appropriate basis under applicable law.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage and improve website performance.
Where applicable law requires consent, we will seek the appropriate consent before using cookies or similar technologies for purposes that require it.
For more information about the cookies and similar technologies used on our website, their purposes and how you can manage your preferences, please refer to our separate Cookie Policy, available on our website.
You may also manage or restrict cookies through your browser settings. Please note that disabling certain cookies may affect the availability or functionality of some website features.
6. Disclosure of Personal Information
We may disclose personal information, where appropriate and permitted by applicable law, to the following categories of recipients:
Service providers: Website hosting providers, IT support providers, cloud service providers, customer relationship management providers, analytics providers and other suppliers supporting our business operations.
Business partners and related entities: Where sharing is necessary for a relevant business interaction, service or agreed purpose.
Professional advisers: Including legal advisers, auditors, consultants and insurers, where reasonably necessary.
Public authorities and regulators: Where disclosure is required or permitted by applicable law or a lawful request.
Business transaction parties: In connection with a proposed or actual merger, acquisition, restructuring, financing or transfer of business assets, where relevant and subject to appropriate safeguards.
We seek to limit disclosures to information reasonably necessary for the relevant purpose and expect relevant service providers to handle personal information appropriately.
We do not represent that personal information will never be disclosed to third parties. Any disclosure will be handled in accordance with this Privacy Policy and applicable legal requirements.
7. International Transfers of Personal Information
Apex One may engage service providers and business partners located in different countries. As a result, personal information may be transferred to, stored in or processed in a country other than the country in which it was collected.
Where international transfers occur, we will take steps required by applicable law to address the transfer and protect the personal information concerned.
The protection of personal information may be subject to the laws of the relevant jurisdiction.
8. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including responding to enquiries, managing business relationships, maintaining appropriate records, meeting legal obligations and resolving disputes.
The applicable retention period may vary depending on the nature of the information, the purpose for which it was collected and any relevant legal or contractual requirements.
When personal information is no longer required, we will take reasonable steps to delete it, securely dispose of it or anonymize it, subject to applicable retention obligations.
9. Security of Personal Information
We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse or destruction.
Access to personal information is intended to be limited to persons and service providers who reasonably need it for relevant business or operational purposes.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.
10. Your Privacy Rights and Choices
Subject to applicable law, you may have rights relating to personal information held by us, including the right to:
Request access to personal information we hold about you.
Request correction of personal information that is inaccurate, incomplete or outdated.
Withdraw consent where processing relies on consent.
Request that we cease or limit certain processing activities in circumstances provided by applicable law.
Raise questions or complaints regarding our handling of personal information.
To exercise a relevant right, please contact us using the details in Section 16.
We may need to verify your identity before processing a request. Certain requests may be subject to legal requirements, exemptions or limitations.
11. Marketing and Business Communications
We may use business contact information to send relevant company updates, announcements, event invitations, service information or other business communications where permitted by applicable law.
You may opt out of marketing communications by following the unsubscribe instructions in the relevant communication, where available, or by contacting us directly.
Even if you opt out of marketing communications, we may continue to send non-marketing communications necessary to respond to your enquiries, manage an existing business relationship or meet applicable legal obligations.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms or services for your convenience or reference.
These third parties may operate under their own privacy policies, terms and data-handling practices. Apex One does not control those practices and is not responsible for the privacy policies or content of third-party websites.
We encourage you to review the relevant privacy policy before providing personal information to a third party.
13. Children's Privacy
Our corporate website is intended primarily for business, professional and general informational purposes and is not designed specifically to target children.
We do not knowingly seek to collect personal information from children through the website for purposes unrelated to our legitimate activities. If you believe a child has provided personal information to us inappropriately, please contact us so that we can assess the matter and take appropriate action.
14. Accuracy of Personal Information
We encourage you to provide accurate, complete and up-to-date information when communicating with us.
If your personal information changes, or if you believe the information we hold about you is inaccurate or incomplete, you may contact us to request a correction, subject to applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, data-handling practices, technology or applicable legal requirements.
The latest version will be published on our website with the corresponding “Last Updated” date.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
16. Contact Us
If you have any questions, requests or concerns regarding this Privacy Policy or our handling of personal information, please contact us.